Ambank offers six-months flood relief moratorium

KUALA LUMPUR: AmBank Group has today announced it is offering a moratorium of up to six months to its customers affected by floods.

Group chief executive officer Datuk Sulaiman Mohd Tahir said the bank was ready to assist its customers during the difficult period.

“We trust our moratorium measures will aid in alleviating the distress faced by flood victims,” said Sulaiman.

The bank said flood relief moratorium will involve monthly instalments or repayments for all loans and financing facilities including credit card facilities.

In addition, it said for customers seeking replacement of passbooks, cheque books, fixed deposit certificates, ATM, credit and debit cards, AmBank will waive all incidental and replacement charges to help ease their burden.

“AmBank would like to advise customers who have experienced difficulties and disruptions as a direct result of the flooding to contact its nearest branch or contact centre.

“AmBank will also continue to provide assistance via its Targeted Repayment Assistance (TRA) programme to B40, M40 and micro enterprise customers who have suffered job loss or income reduction as a consequence of the Covid-19 pandemic,” it said.

Sulaiman reassured AmBank customers that it would continue to assist them in meeting their financial obligations.

He said further to the extension of its targeted repayment assistance programme to June 30 this year, the bank had continuously reached out to its customers to offer tailored additional assistance.

“To date, AmBank has reached out to more than 500,000 customers to offer repayment assistance.

“We have processed more than 150,000 applications from individuals and SME customers to the tune of RM13 billion and approved close to 100 per cent of these applications,” he added.

Source: NST